Effective Date: 19FEB26
Helix Holdings LLC (โHelix Labs,โ โwe,โ โour,โ or โusโ) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate order updates
- Provide customer support
- Improve website functionality
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell personal information to third parties.
3. Payment Processing
All payment transactions are handled by secure third-party payment processors. Helix Labs does not store full credit card numbers or sensitive financial credentials on our servers.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Maintain shopping cart functionality
- Improve site performance
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some site features may not function properly.
5. Data Security
We implement commercially reasonable security measures to protect your personal information. However, no internet transmission can be guaranteed 100% secure.
6. Information Sharing
We may share information with:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Legal authorities if required by law
We only share information necessary to provide services or comply with regulations.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Maintain financial records
- Comply with legal requirements
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of personal data
- Opt out of certain communications
To exercise these rights, contact us at:
privacy@[yourdomain].com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact:
Helix Holdings LLC
Email: payton_helix@outlook.com